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Using Journey Mapping to Support Employees with Cancer: An Employer's Guide (PDF)
Summus 
Jan. 31, 2024 20 pages. "A journey map is one tool employers can use to foster empathy. It can help an employer understand the challenges their employees face when managing a cancer diagnosis. It can identify gaps in benefits and coverage as well as other points of friction. It can also help generate communication materials that provide guidance and answer the questions your employees will have as they navigate the phases of their cancer experience." |
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