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Retirement Plan Providers Improve Website Experiences and Financial Planning Tools, Participants Still Want Better Usability
Corporate Insight Link to more items from this source
Nov. 13, 2024

"User satisfaction with retirement plan providers is generally high ... with 87% of respondents saying they were either 'somewhat satisfied' or 'extremely satisfied' with their provider. But many respondents cited usability improvements when asked what they would change about their plan provider's website. Respondents focused on page layout, menu design, and login flow as areas ripe for improvement."  MORE >>

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