"Coverage itself, because it’s basically at heart a contract based inquiry, is reasonably consistent – to at least some extent – from one jurisdiction to the next. But bad faith, when an insurer has to settle and what are the penalties for failing to settle when it was required, vary greatly from one state to the next. ... [H]ere are the key highlights of the duty of an insurer to settle claims in Massachusetts, and the liabilities that can run with breaching it."  MORE >>