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Anchor 3(16) Fiduciary Solutions
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Compass
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Mergers & Acquisition Specialist Compass
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Strongpoint Partners
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ESOP Administration Consultant Blue Ridge Associates
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Regional Vice President, Sales MAP Retirement USA LLC
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DC Retirement Plan Administrator Michigan Pension & Actuarial Services, LLC
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Cash Balance/ Defined Benefit Plan Administrator Steidle Pension Solutions, LLC
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July Business Services
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Relationship Manager for Defined Benefit/Cash Balance Plans Daybright Financial
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Combo Retirement Plan Administrator Strongpoint Partners
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Retirement Plan Administration Consultant Blue Ridge Associates
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Managing Director - Operations, Benefits Daybright Financial
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This Is Not a Bill: User Perspective on EOBs
Corporate Insight
[Opinion] Nov. 5, 2025 "When faced with a document they can't decode, members often disengage until a problem (like an unexpected bill) forces them back in. This defensive strategy might protect users' mental bandwidth in the short term, but the accompanying 'avoidance penalty' leads to real costs on both sides. Confused members delay payments, call support more often, and dispute bills they don't understand. They also lose the ability to plan for healthcare expenses or make confident care decisions -- leaving them frustrated and financially uncertain." MORE >> |
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