"AI can improve benefits communication by translating and simplifying content ... AI can use a combination of plan data and member input to help members choose health plans ... AI can help benefit plans become more targeted in meeting a plan member's needs ... Plan sponsors can use AI to gain better oversight of their plans ... AI's ability to sift through large amounts of data quickly is an important tool for detecting fraud, waste and abuse ... AI without appropriate oversight becomes a liability factor[.]"  MORE >>