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Closing the AI Readiness Gap in Employee Benefits
WTW Link to more items from this source
Apr. 10, 2026

"71% of benefits teams report limited or no access to internal AI skills and resources, even when enterprise AI capabilities exist elsewhere. Risk concerns are most acute where financial and fiduciary exposure is highest, including data privacy, AI errors and compliance risk. Only 1% of employers report having a fully developed AI roadmap or governance framework specific to benefits. This creates a fundamental challenge: expectations for rapid acceleration are rising faster than the foundations required to scale."  MORE >>

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