Press Release

New Voya Digital Video Platform Provides Retirement Savers Access to 24/7 Financial Education

Issued by Voya Financial

Sept. 28, 2020

Voya Learn comes at a time when more than a third of Americans believe technology will have an impact on the way they save or invest in the future

September 28, 2020 -- WINDSOR, Conn. -- Voya Financial, Inc. (NYSE: VOYA), announced today that its Retirement business has introduced Voya Learn, the latest innovation to the company’s suite of digital educational retirement-planning resources. Designed to provide 24/7 digital access to digestible financial education, Voya Learn offers both live and on-demand financial education sessions covering a broad range of important financial wellness and retirement topics.

“When it comes to retirement planning, we recognize that individuals want and need flexibility in when, where and how they access educational resources, and that’s even more true in today’s virtual environment,” said Charlie Nelson, CEO of Retirement and Employee Benefits for Voya Financial. “At Voya, we believe that in order to improve financial outcomes, it’s essential to drive change in behaviors and action. Voya Learn not only provides a great opportunity to provide individuals with financial education through an engaging experience, but it also offers tremendous flexibility for people to take actions right away to ultimately become better prepared for retirement. What’s more, data from our own retirement plan participants shows that those who engage with their retirement plan through the website or mobile app are saving 47% more than those who do not engage digitally.”

Voya Learn comes at a time when many Americans are turning to technology as a resource for financial information and guidance as a result of the COVID-19 pandemic. According to research from Voya, more than half (55%) of individuals believe technology will have the greatest impact on how they spend (28%) and make money (27%) in the next five years, while more than a third (34%) believe it will have an impact on how they save or invest.

Reinforcing the shift to technology and the important role it can play in delivering financial education, the Voya Learn platform, which was introduced in early 2020, has seen more than 33,000 visitors since its inception.3 The platform also saw a significant increase in users in March and April 2020 with COVID protocols implementing stay-at-home enforcements for most individuals. Topics including financial wellness, emergency savings, investing concepts and market volatility continue to remain the most viewed as a result of today’s environment.

Now Streaming…

Led by Voya employees with strong knowledge in a variety of financial wellness topics, Voya Learn videos and content focus on topics that help to driver further engagement and are available in multiple formats:

• Live sessions: Voya’s education specialists deliver comprehensive, real-time enrollment and education sessions on such topics as why save and invest in your employer’s plan, budgeting, investing basics and retirement income planning. There are multiple days and times as options to register for a live session.

• On-Demand: Available at any time, these sessions include a robust curriculum of retirement planning and financial wellness educational content, such as how to build an emergency fund, manage debt and protect your savings.

Voya Learn is a public website and is available to anyone interested in engaging with both live and on-demand videos through Voya.com/voyalearn. In addition to providing accessibility through closed captioning, all videos are also available in Spanish.

Voya continues to invest in its suite of digital retirement planning experiences with more features scheduled for the second half of 2020. The latest capabilities build on the company’s resources that support the financial wellness needs of all Americans, including its financial wellness offering and innovative myOrangeMoney® interactive educational experience that is helping millions of Americans change the way they manage and engage with their retirement plan.

As an industry leader and advocate for greater retirement readiness, Voya Financial is committed to delivering on its vision to be America’s Retirement Company® and its mission to make a secure financial future possible — one person, one family, one institution at a time.

1. Voya Retirement book of business data, engagement outcomes and savings rates (as of June 30, 2020).
2. Voya Financial survey conducted through Ipsos on the Ipsos eNation omnibus online platform among 1,005 adults aged 18+ in the U.S. conducted June 29–30, 2020.
3. Voya Learn internal data dashboard as of April 30, 2020.

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