Press Release

Transamerica Enhances Voluntary Workplace Benefits with ClaimsMinder

Issued by Transamerica

Mar. 31, 2021

New Transamerica service provides policyholders with claims reminders making it easier for them to use their benefits.

Baltimore -- Transamerica today announced a new claims reminder service to help people with Transamerica voluntary benefits policies, including accident, critical illness, and hospital indemnity insurance. This service enhances Transamerica’s employee benefits policies, which are offered by U.S. employers to their employees. ClaimsMinder SM is a straightforward way to help employees use their supplemental insurance policies, so they can access prompt payment of medical bills and avoid financial stress. ClaimsMinder prompts employees to use their policies to offset out-of-pocket costs from an illness or accident, giving more value and peace-of-mind when it is needed most.

ClaimsMinder analyzes major medical providers’ data, adhering to HIPAA consumer privacy regulations. Transamerica is not a provider of major medical insurance. Transamerica provides supplemental insurance policies that can be used to offset expenses that result from accident or illness. ClaimsMinder sends an automated reminder to policyholders, alerting them that they may be eligible to file a claim covered by their Transamerica supplemental insurance policy.

ClaimsMinder is powered by Benefits Science Technologies, a leading healthcare analytics firm that works with major medical carriers in the U.S. The data used by Benefits Science Technologies is not shared with Transamerica or any other parties. Benefits Science Technologies uses quantitative methods and applied analytics to help customers improve the use of their supplemental policies and file claims more efficiently during times that can be especially challenging for families.

Employers offer voluntary benefits, such as supplemental insurance policies, to help alleviate the financial burden of life’s critical events for employees and protect the family’s savings. ClaimsMinder can help ensure that voluntary benefits policies are used when they are needed. The service helps improve employee satisfaction by having a more financially secure workforce that is more likely to reenroll in these important supplemental benefits each year.

“Transamerica helps employees better protect their finances and ensure that they make the most of their employer-sponsored benefits,” said Kent Callahan, CEO of Workplace Solutions for Transamerica. “It sometimes happens that employees enroll in voluntary benefits during open enrollment but do not remember to take advantage of these benefits on a timely basis. That is why we are working with Benefits Science Technologies to offer ClaimsMinder notifications, which automatically remind policyholders that they may be eligible to file a claim covered by their supplemental health Transamerica policy. ClaimsMinder is just one way that Transamerica wants to make it easier for families to take advantage of the additional protection that insurance offers and help them safeguard their wealth and their health.” 

ClaimsMinder is now available with Transamerica’s self-administered accident, critical illness, and hospital indemnity insurance policies. Employers and their financial consultants can learn more by contacting their Transamerica representative.

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