Press Release

Congruent Solutions Elevates Lucas Soucy as COO - North America

Issued by Congruent

Apr. 25, 2022

Strengthens North America team; appoints Michael Kiernan as VP-Sales

Burlington, MA: Congruent Solutions, leading technology solutions and outsourced plan administration services provider to the retirement plan industry in the US, announced the promotion of Lucas Soucy as Chief Operating Officer (COO), North America. With over 22 years of experience in Operations and Plan Administration in the retirement services industry, Soucy previously served as the Vice President – North America. He has played a vital role in Congruent's journey to becoming the partner of choice to the Retirement Plan Industry for technology solutions and outsourced plan administration services. Lucas will be overseeing all back-office operations, both onshore and offshore, sales, product support, and relationship management in his new role.

To strengthen Lucas' team in North America, Congruent has onboarded Michael Kiernan as the Vice President - Sales. He was appointed in the fall, and his success as the head of Sales has enabled Lucas to take on more responsibilities.

Lucas joined Congruent Solutions in 2005 to help set up a back-office delivery center for retirement services that focuses on providing Plan Providers, Recordkeepers, and TPAs support for transaction processing and compliance testing, Form 5500 preparation, and everything in between. He also provided guidance and support in developing Congruent's CORE platform, cloud-based modular technology solutions for the retirement plan industry. He is also a board member of The SPARK Institute, one of the most prestigious non-profit bodies shaping the retirement plan industry in the US.

Michael brings in over 15 years of experience in the retirement plan industry, having worked in sales and account management for qualified plan recordkeeping, administration, DCIO, software and technology solutions, and more. His deep understanding of the industry and propensity for thinking outside the box helps clients reduce cost, create efficiencies, increase productivity, and ultimately provide better service for their end client.

Commenting on Lucas Soucy's elevation as COO, Balaraman Jayaraman, President and CEO of Congruent Solutions, said, "Lucas has been an integral member of Congruent's management team since its inception. He has tremendously contributed to the growth of the company over the years. His in-depth domain expertise and long experience in the retirement plan industry make him a valued leader. His commitment and support have strengthened Congruent's position in the industry. We believe in his new role as the COO, he will achieve newer heights."

Lucas Soucy, COO, Congruent Solutions, said, "It's been an absolute pleasure to be a part of Congruent's journey and grow over the past two decades. I am glad that the company has been a catalyst of change and brought solutions and services that empower plan providers, record keepers, and TPAs to deliver a better experience to plan sponsors and plan participants. I strongly believe in our vision of helping every American be ready for tomorrow. I will be able to fast-track the growth as we continue to innovate and bring new contemporary products and services that simplify this rapidly growing sector."

About Congruent Solutions

Congruent Solutions is a specialist technology solutions and outsourced plan administration service provider to the retirement plan industry in the US. The company is ISO 9001:2015 and ISO 27001:2013 certified and SOC1 Type II and SOC2 Type II certified by independent third-party auditors.

The company's three offerings to the industry include:

• CORE suite, a cloud-based modular retirement technology platform that empowers Sponsors and Participants
• Outsourced Plan Administration Services covers the entire lifecycle of a plan administration - from Enrollment, Processing Contributions, Loans and Distributions, Conversions and De-conversions, to Compliance Testing and Form 5500 preparation
• Retirement Technology Services provides custom solutions for unique business challenges 

Congruent's deep domain expertise, technology capabilities, and process-driven approach have made it the partner of choice for leading plan providers, record-keepers, and third-party administrators.

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