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A Review of Michigan's Health Insurance Complaint System
AARP 
July 8, 2002
Excerpt: With the passage of Michigan Public Act 251, the Patient's Right to Independent Review Act, the state's residents gained access to an external appeals process for resolving disputes over covered health insurance benefits. This study examines the new review process and the results of cases brought to it during the first 16 months of the program which began in October 2000.
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