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Consumer's Guide to Handling Healthcare Disputes with Your Employer or Private Plan, 2003 Update
Henry J. Kaiser Family Foundation; Consumers Union Link to more items from this source
Jan. 23, 2003
Excerpt: Anyone enrolled in a health plan should be familiar with their plan's internal review process and any external review program in their state in case problems later arise. This guide will help you navigate your employer or private health plan's internal review procedure, as well as any external review program your state may have. The guide is not applicable, however, for resolving disputes if you have Medicare or Medicaid coverage.

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