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A Consumer Guide to Handling Disputes with Your Employer or Private Health Plan -- 2005 Update
Henry J. Kaiser Family Foundation 
Aug. 4, 2005
Excerpt: The Kaiser Family Foundation and Consumers Union ... released an updated guide to help consumers through the process of resolving disputes with their health plans. The resource ... includes information about how consumers can take advantage of their health plans' internal processes to resolve disputes, as well as external review processes as allowed under state laws.
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