Bill Presson

Thanks for the suggestions.

We've suggested the participant's ask for the info, but you know how successful that usually is. A lot of the health coverage has web access, but a big part of the problem is for additional services that might not ever be filed with insurance. Thanks for the response.

Is anyone else having trouble with the invoices/receipts that doctor's offices are now providing? Most don't give the date of service any more, just an invoice date, which they will say is always the date of service. And many are now just getting a check, having it paid electronically and giving the check back as the receipt! How is everyone setting the standards for what they will accept and what they won't? We're getting a lot of pressure from participants because the doctors just don't give the standard information any more.

Pete, Sometimes you get the shinbone of a saint and sometimes you get the jawbone of an ass! :-)

We use a product called File in Time. It is primarily designed for CPA's, but is pretty flexible. You can see information on it at www.timevalue.com.

FYI, Kentucky does have licensing for TPA's.