I have a client who is getting multiple requests from Participants, both Active employees and deferred vesteds, about starting their benefit payments. The client requests a distribution package, send it out to the participant and then does not hear back until the package is outdated. The Plan is a defined benefit and each request requires that a complete set of calculations is performed. The client is getting tired of paying for multiple calculations on the same participant. I was wondering if anyone out there has a solution that has helped in this type of situation.
thanks,
Connie