Matt RPS Posted July 17, 2024 Posted July 17, 2024 Does anyone know of a recordkeeper provider who can provide call center assistance in Mandarin and Cantonese?
Peter Gulia Posted July 17, 2024 Posted July 17, 2024 Many recordkeepers and other service providers contract LanguageLine or another interpreter business to be available on demand. LanguageLine, for example, advertises “240+ languages”. https://470255.fs1.hubspotusercontent-na1.net/hubfs/470255/LL-2023/PDFs/US/LLS-On-Demand-Interpretation_Brochure.pdf?hsCtaTracking=f91db663-bef8-4ea8-918e-005264482470%7Cf25e9f13-1bb9-4ae3-a19c-e9d8f5b18aca A service provider might have a customer-service procedure for how one invokes an interpreter service. Luke Bailey 1 Peter Gulia PC Fiduciary Guidance Counsel Philadelphia, Pennsylvania 215-732-1552 Peter@FiduciaryGuidanceCounsel.com
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