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For those of you working with 401(k), 403(b), profit sharing, safe harbor, or cash balance/DC combo plans, where do your current systems still make things harder than they need to be?

A few areas I’ve been wondering about:

  • Census cleanup and eligibility issues
  • ADP/ACP or coverage testing edge cases
  • SECURE 2.0 implementation
  • Roth catch-up readiness
  • LTPT tracking
  • Payroll / recordkeeper data issues
  • Contribution timing review
  • Plan document provisions not lining up cleanly with system logic
  • 5500 / plan-year workflow bottlenecks
  • Client communication around exceptions and corrections

I’m not trying to bash any vendors or software. I’m genuinely trying to understand where experienced administrators still have to rely on judgment, spreadsheets, workarounds, or just knowing how things really work because the system does not quite handle the real-world mess.

Where do you think better software would actually save meaningful time or reduce risk?

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