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COBRA Administrator's Software Misreads Payment Check, Cancels Coverage Due to 2 Cent Shortfall
KOMO
Sept. 30, 2002
Excerpt: A Kirkland woman was shocked when her health insurance was canceled. She was even more stunned when she learned it was all because of a two-cent mistake.... The U.S. Labor Department says even if she had made a mistake, her coverage should not have been dropped. The department recommends companies that administer Cobra coverage give clients a $50.00 grace area.
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