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4/5/2004: Gifts That Gall (Workforce.com; free registration required)
Excerpt: The reward program that your company thought was so fabulous could instead turn out to be a swamp of ill will, malice, sabotage, fraud and even litigation. Here's why reward programs fall flat on their faces, and what companies can do to ensure that their efforts will reap better performance, not productivity-killing backlash.
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