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5/28/2004:
Attention to Customer Service Yields a Better TSP Web Site
(The Washington Post; subscription may be required)
Excerpt: The [federal government's Thrift Savings Plan] has rearranged icons on its home page (www.tsp.gov) to make it easier to find topics of interest and to emphasize links to financial statements, account transactions and share prices for the plan's five funds.
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