11/1/2004: Consumer-Directed Health Care Plans Bet Against Human Nature; Medical Quality Decisions Difficult (Managed Care Magazine)

Excerpt: Some researchers who study consumer and patient behavior admit that everyone is different and that some personality types will appreciate the additional responsibility associated with CDHPs. Others say physicians who are working with patients in such plans can learn a lot from behavioral research, such as how best to deliver the information people need to navigate the plans. But many behaviorists are leery, claiming the tenets of CDHPs don't appear to add up.