"Last month, UnitedHealthcare went out on a limb with its decision to prohibit the use of copay coupons at retail settings for its commercial book of business ... Now, it appears the limb broke, and the company has essentially decided to backtrack.... Employers may have ... cried foul. They're footing the bill, after all, and they may fear member disruption and backlash.... UnitedHealthcare is not afraid to rock the boat, so this issue will not go away."  MORE >>