"Patient-consumers are growing increasingly exasperated with healthcare delivery as we know it and are demanding better. Meanwhile, retail disruptors are capitalizing on mounting frustrations by continuing to dismantle a broken and failing fee-for-service (FFS) payment model. And, the federal government ... is now ramping up efforts to try and make good on past reforms. As the winds of disruption pick up speed, these stakeholders have signaled they have no interest in extending a lifeline."

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