Which recordkeepers have implemented self-certifying hardship claims?

Which recordkeepers have implemented self-certifying hardship claims? Which have not?

What’s the deal with:

Ascensus?

ADP?

Paychex?

Empower?

Voya?

John Hancock?

Principal?

Fidelity?

Vanguard?

TIAA?

Others?

If there is a choice, does a recordkeeper suggest a default norm?

If so, is the default self-certifying, review by the recordkeeper, or review by the plan’s administrator.

We have at least one or more clients with each of the recordkeepers in your list.  To the best of my knowledge, each offers a choice with the default being self-certification.  Further, most clients who made an affirmative choice chose self-certification.

Thank you!

When the plan’s sponsor/administrator has specified self-certifying:

Does a recordkeeper process the hardship claims without bothering the plan’s administrator?

Is an approve-or-deny decision as binary as the form (whether electronic or paper) is good-order completed and signed, or isn’t?